Say Goodbye to Lost Time and Productivity
Waiting on customer approval for work can bring your shop to a standstill. The job has been dispatched to the technician and the parts are in stock, but until you hear from the owner, everything grinds to a halt. What if your advisor could send them a text instead of leaving multiple voicemails, hoping they call back? Instead of sending your technician on to the next job, text your customer all the information they need to approve work and get that car out today, not next week.
Stop Waiting, Start Texting
Stop waiting for that call back and stop the disruptive phone calls asking about an update. Send and receive text messages from your desktop! Customized drop down templates and integration with your shop management system makes it quick and easy. Communicate with your customers without a mobile app or separate cell phone sitting on the desk. No contracts, no hardware to buy, and multiple users.
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Benefits of Texting
Nearly everyone has a cell phone. Texting is a reliable, easy way to communicate with your customers and keep them up to date on the status of their vehicle as your shop completes the work it needs.
Get answers and provide updates faster than ever. Your customers will stay informed, and your advisors won’t get pulled off task by those “how’s my car” calls. Level up your customer service without any negative impact on your shop’s productivity
Talking to customers is an integral part of the service advisor’s job, but update calls can quickly eat into the limited time they have each day. The ability to send a text from their desktop can free up more time for them to write estimates and close more sales.
Lets face it, texting is the dominant form of communication in this day and age. Why are we still forcing customers to use a communication platform that isn’t their go to? Desktop texting modernizes your business and makes your customers happy!
Texting Templates
Save yourself hours by using quick drop-down templates. Let your customers know the car is ready, or ask them to give you a call when they get a chance. No more phone tag. Go ahead, ask for the approval of the work to be done, let them know the parts are here, and even use templates with your parts suppliers asking for common stock items to be shipped.
Homepage
Save yourself hours by using quick drop-down templates. Let your customers know the car is ready, or ask them to give you a call when they get a chance. No more phone tag.
Go ahead, ask for the approval of the work to be done, let them know the parts are here, and even use templates with your parts suppliers asking for common stock items to be shipped.
Contact Control
Save yourself hours by using quick drop-down templates. Let your customers
know the car is ready, or ask them to give you a call when they get a chance.
No more phone tag. Go ahead, ask for the approval of the work to be done,
let them know the parts are here, and even use templates with
your parts suppliers asking for common stock items to be shipped.
Schedule Messages
Save yourself hours by using quick drop-down templates. Let your customers know the car is ready, or ask them to give you a call when they get a chance. No more phone tag.
Go ahead, ask for the approval of the work to be done, let them know the parts are here, and even use templates with your parts suppliers asking for common stock items to be shipped.
Pricing
By not hiring an expensive commissioned sales staff, we can offer you the best pricing in the industry!
Desktop Texting
$50
Per Month + $50 Set Up Fee
This plan will cover 95% of all shops. Start here, you can always work your way up if needed. Includes 1,000 messages
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The best way to learn what Repair Shop Solutions can offer your business is to see it first hand. Schedule a one-on-one demo today!