Testimonials
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"I've been with a company that's used RSS for several years now, and the impact it's made on our business at our existing shops and new members of the fold has been night and day. Customers love the visual evidence we can bring to the table, be it picture or video, and it gives them peace of mind to see that the parts we're recommending to replace are genuinely in need of repair. I'd absolutely recommend the service to anyone outside of town; I'd love to be the only one around with this fantastic tool!"
"RSS has helped us immensely increase value in selling jobs during our courtesy inspections. The ability to take pics and remotely send the inspections with photos attached is the reason our techs are still busy with work in this slow time. The value it builds being able to show the customer what we are selling them has increased our sell through rate on our recommendations by over 100%! We are so happy to work with this company and look forward to what the future holds!!!"
RSS has helped us immensely increase value in selling jobs during our courtesy inspections. The ability to take pics and remotely send the inspections with photos attached is the reason our techs are still busy with work in this slow time. The value it builds being able to show the customer what we are selling them has increased our sell through rate on our recommendations by over 100%! We are so happy to work with this company and look forward to what the future holds!!!
"RSS has given us the tools to empower our customers to make informed decisions around repairing and maintaining their vehicles. Communication from technician to service advisor to client has improved by leaps and bounds, and this has resulted in better rapport and trust with our clients. Thank you Scott and the RSS team!"
"RSS has come a long way since I last used it a few years ago. Everyone just loves the ability to take pictures; the proof is definitely in the pudding! RSS has just about everything we need to fully inform customers about their vehicle repair needs. Spell check and capitalization check help keep communications looking clean, professional, and super easy to understand for anyone. And best of all, it has helped numerous times to prevent arguments between customers and our staff when it comes to any issues/concerns! I don't want to use any other program; keep up the great work!"
"RSS has significantly improved the inspection criteria of vehicles. It also allows customers a peace of mind when visually being able to see things that have been corrected with the vehicle they are purchasing. Great product."
"RSS has increased my productivity in the shop more than I could have ever realized without using it first. But more importantly it has increased my credibility with every customer and earned me both lifetime customers as well as new referrals from those lifetime customers.:
"RSS has completely changed the way we advise our customers. It helps our shop show our customer base that we are committed to being transparent throughout the whole process, start to finish. They see what our technicians see. The features RSS provide are very useful tools in getting information to the customer as quickly as possible. 5 Stars!"
The utilization of RSS has proven to be extremely valuable for both our shop and customers. It facilitates seamless documentation of the technician's findings, and the inclusion of photos and videos has been well-received by our customers. This has resulted in an increased appreciation for the work being performed by our automotive repair shops.
I am thrilled to share my testimonial for Repair Shop Solutions, the automotive cloud-based inspection software that has truly transformed our repair shop operations. Repair Shop Solutions simplifies inspections with its intuitive interface, making it easy for our team to document and share findings. The detailed reports enhance transparency and enable us to educate customers about their vehicle's condition. Moreover, Repair Shop Solutions seamlessly integrates with shop management software, providing a comprehensive solution for our business needs. This feature enhances operational efficiency, eliminating the need for multiple disparate systems. In conclusion, Repair Shop Solutions is an indispensable asset, boosting efficiency and providing seamless integration for a more streamlined workflow. I highly recommend it to any automotive repair business seeking top-notch service and advanced operational capabilities.
RSS has significantly improved our customer retention as well as making sure people return for the recommended repairs. It gives them a great visual look at their vehicle without having to actually be at the shop! I do think RSS is a huge key to our companies growth and success over the last few years.
RSS has made my life easier. The process of inspections and delivering the results to the customers in the form of statements and pictures is something that we at the shop and our customers love.
Our company has developed a reputation over the years for being a trusted and experienced auto repair facility. With the use of the RSS Digital Vehicle Inspection, our success has been even greater. Our clients love being able to see pictures and videos of the status of their vehicle. The sales process has transformed and the platform guarantees a thorough and complete inspection report by the technician to be provided to the client. This tool will be utilized for years to come. RSS is necessary for building and sustaining client relations in the modern automotive service industry.
RSS has helped us build a loyal customer base that refuse to go elsewhere for service. The ability to show our clients recommended repairs with before and after picture and video support, has built the trust in our brand leaps and bounds.
It's only been a few months using this app and it shows! Once the customer has a visual of work that really needs to be performed jobs sell themselves. It's a safer way to show customers the underside of their car without the insurance hassle. Love the app and can't ever see going back to pen and paper; storage and look-up has been a breeze when it comes down to it.
Been using RSS inspection for 5 months been very impressed with it. Definitely been a big help in up selling work on vehicle specially being able to send pictures to the customer. Customer have given us a positive feed back on the inspection.
RSS has been able to give all of the upfront staff peace of mind when selling to all customers. We have been able to give accurate descriptions of what all is needed with the proper DVI to back it up. Lastly, the reduced amount of backouts and increase in overall sales has been able to drive more traffic!
RSS has really helped us provide great customer service and helped us create trust by showing our customers all the maintenance needs.
RSS has been a great tool for keeping track of customer services from one visit to the other, great to be able to go back and look at the past RSS reports.
RSS has transformed our shop over the past year. As a technician, it can sometimes be difficult to explain to a customer what is wrong with their vehicle. RSS makes it so much easier. It also allows us to communicate with our shop managers and service advisors quickly and effectively. This way, our service advisors can quickly and concisely write up estimates to the customer. Our customers love our new digital system and we couldn't agree more!
RSS is the best way to record detailed information about your customers vehicles. With this website I’ve been able to do comprehensive inspections within 15 to 20 minutes. RSS also makes it easy for service advisors and managers to view information before it’s sent to the customer.
it has given me the tool to show the customer an issue or explain why something is needed. No matter how much you try to tell a person a picture is better. Plus they can go back to it so if they say no they are more likely to come back.
The service at Telle always exceeds expectations with the help of RSS Writer. Our team puts in a lot of effort into everything we do and through RSS we help keep our customers cars running and well maintained.
RSS has been a essential component in our service and trust with our customers. It gives us the ability to show our customers what is wrong, what is needed and what to expect in future repairs, service and maintenance on all vehicles that come to our shop.
RSS has changed the way inspections in the automotive field work. Ease of use is always a big factor in what a shop would like to implement and with the ability to change setting in what items are checked as well as what needs to be replaced you cant ask for much more. Texting the inspection allows for seamless real time interaction with the customer.
Love the CYA and the transparency with our customers
Love the CYA and the transparency with our customers
RSS has definitely expanded our business as we get to show the customer any problems with their vehicle (or lack of them) with video to boot! This is definitely the best system I have used to date for that reason, and customer feedback is all positive. They like having the inspection and notes for future reference.
Since partnering with RSS almost 7 years ago and completing almost 300,000 inspections, I can truly say that RSS has kept us in front of the competition. With its easy-to-use interface and infinite customization options, it is a perfect fit for any shop owner - seasoned veteran to rookie. Being iOS and Android-friendly expensive hardware is not required - most of the time you can use what's already at your fingertips. No hard-to-break contracts - in fact, no contracts - making it an easy option to try out a DVI without a big financial risk. Reward is the only thing you'll find with RSS - I can't imagine our business without it!
RSS is a better platform than any other I have ever used in my career. It is extremely user friendly and there is no commands that have be input in order to write stories and such.
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